Support Your Customers with Zoho One

Zoho One gives your support team a comprehensive set of tools to field support requests across channels, resolve problems quickly, and improve customer satisfaction
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Support Customers Across Channels

Every customer has a preferred way to seek assistance. Zoho One gives you the tools to support customers across channels while managing every request from one place.

Email

Create email support aliases for a professional look.
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Team Communication

Chat 1-on-1 and within channels to find answers for customers.
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Social Media

Turn social media posts into support tickets.
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Live Chat

Chat with customers and website visitors online.
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Self-service

Empower customers with self-service support resources.
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Remote Assistance

Take control of your client’s desktop to solve problems remotely.
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Improve Customer Happiness

Quick response and resolutions times are key to a good customer support experience. Zoho One gives support reps tools to respond quicker and keep customers happy.

Business Intelligence

Track ticket resolutions times, customer satisfaction, and other KPIs.
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Artificial Intelligence

Speed up response and resolution times with artificial intelligence.
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CRM

Use sales and purchase data for superior customer support experiences.
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Zoho One - Support Related Apps

Here are some of the popular Support related Apps for Zoho One

See what Zoho One Can Do