Zoho Lens

Interactive Remote Assistance

Troubleshoot problems without leaving your desk using augmented reality with Zoho Lens remote assistance software.

What is Zoho Lens?

Resolving problems remotely, especially when it comes to hardware, is tough! Zoho Lens is a quick and easy-to-use remote assistance software that allows IT and support teams to help your team or customers from anywhere. Lens comes with a mobile app. Just hold up the screen to the issue and tap to add arrows or comments to the live screenshare.

Zoho Lens Trusted By Every Industry

Retail

Maintenance

Field Service

Customer Service

Insurance

Manufacturing

Reduce Downtime and Boost Productivity

Provide instructions to users and fix problems on the spot.

Visual, Effective Troubleshooting

Technicians on the ground can show the problem to an expert on-site.

Lower Travel Costs

No more traveling to a client's location! Fix issues from your office with the power of Zoho.

See Issues, Collaborate, and Get Things Done Faster

Live Camera Streaming

View the camera stream of your remote client’s smartphone.

Highlighting on 3D Objects

Take notes using our augmented reality technology using Lens.

VoIP and Text Chat

Interact with your customer through VoIP and text.

Snapshots

Capture a snapshot of the camera stream and document specific events.

Freeze Images

Freeze the incoming camera stream to explore and talk about technical details.

Session Recording

Record sessions started in your organization.