Zoho CRM Plus
Deliver unforgettable customer experiences
Zoho CRM Plus is a bundle of apps that unifies your sales, marketing, customer service, and every other customer-facing team on one platform so you can deliver exceptional customer experiences to every customer by. Unify business data, customer engagements, ROI, and more—all while keeping your customer at the center of everything you do.
Omnichannel Engagement
Engage with customers across multiple channels at each stage of the customer lifecycle. Zoho CRM Plus ensures you always have the full context across different channels through real-time notifications. Manage conversations with multiple teams in a single thread.
Work in harmony and win customers
Start offering better customer experience by aligning your teams and making sure your customers are at the center of whatever you do. Zoho CRM Plus provides your customer-facing teams with the right tools to reach newer prospects, acquire customers, retain them, and also to create strong brand advocates.
Your customer experience command center
Empower your sales, marketing, and service teams to connect, share insights, and collaborate using one-to-one chats, group chats, and screen sharing—all within a unified platform. Integrate conversations, collaboration, and automation into your team’s workflow, featuring real-time data sharing and one-click approval processes.
Boost efficiency and save time with automation
Build and automate processes that connect your marketing, sales, and service teams, involve the right people, and ensure compliance from your teams at every step of the way with Zoho CRM Plus.
Leverage unified analytics and grow
Zoho CRM Plus unifies data and analytics from marketing, sales, and customer service, and offers your teams insights that truly matter. Our interactive and customizable dashboards and AI-powered voice and text commands provide in-depth analysis for every customer and business decision.
Increase team productivity with powerful AI
Zoho’s AI assistant, Zia, guides your teams by predicting business trends, suggesting the best times to contact customers, identifying sentiments in emails and tickets, and providing intelligent business dashboards.
