Zoho Lens Price and Features List

Sign up for a 14-day free trial here. Once the trial period expires, your account will be moved to a free plan with limited features. You can upgrade to a paid plan anytime from your Zoho Lens dashboard.

Pricing is determined by the following:

  • Monthly or Annual Payment
  • Number of Technicians
  • Version of Zoho Lens

Table Legend

Free
Standard
Professional
Pricing per Technician
Monthly Payment
$0
$9
$15
Annual Payment
$0
$96
$156

Features
Text Chat
✓
✓
✓
Email and SMS Invite
✓
✓
✓
Annotation for the technician
✓
✓
✓
Technician and Customer App Support
✓
✓
✓
Offline Recording
✓
✓
✓
VoIP Calling
✓
✓
✓
Desk Integration
✓
✓
✓
CRM Integration
✓
✓
✓
Calendar Integration
✓
✓
✓
1 Simultaneous Session
✓
✓
✓
Scheduled sessions
-
✓
✓
Multi-technician support
-
✓
✓
Basic Analytics
-
✓
✓
Session Notes
-
✓
✓
File Manager
-
✓
✓
Action Log Viewer
-
✓
✓
Import Contacts
-
✓
✓
Annotation for the customer
-
✓
✓
Freeze Camera Stream
-
✓
✓
Flash (iOS)
-
✓
✓
Zoom in/out of Video Stream
-
✓
✓
Magnify
-
✓
✓
2 Simultaneous Sessions
-
✓
✓
Session Recording (3GB free storage)
-
-
✓
Live Snapshots
-
-
✓
Departments
-
-
✓
Custom Email Templates
-
-
✓
Email Configuration
-
-
✓
Rebranding
-
-
✓
Custom Domain Mapping
-
-
✓
Advanced Analytics
-
-
✓
Share Camera of the technician
-
-
✓
QR/Barcode scanner
-
-
✓
Live Text (OCR)
-
-
✓
Guest Technician Support
-
-
✓
API Integrations
-
-
✓
4 Simultaneous Sessions
-
-
✓