Zoho FSM Security
Security you can rely on and privacy you can trust
With state-of-the-art encryption, role-based access control, and comprehensive audit logs, you can ensure that your data remains secure at all times.
Advanced encryption
Zoho FSM uses AES-256 encryption, the industry standard, to protect your data. This ensures that your sensitive information remains secure, whether it’s being transmitted or stored in the system. Encryption in transit keeps your data safe during interactions between your browser and Zoho FSM servers, while encryption at rest secures your data when stored on Zoho’s servers.
PII (Personally Identifiable Information) protection
Comply with privacy regulations by marking fields as PII. You can designate specific data—such as email addresses and phone numbers—as sensitive, restricting how this data is accessed, exported, and shared.
Profile-based permissions
Create custom profiles and assign specific permissions to users, controlling who can access, modify, or delete information in the system. Limit access to data by defining whether users can view all records or only those they own, ensuring that sensitive data is only available to authorized personnel.
Comprehensive audit logs
Monitor all actions performed in the system with detailed audit logs. Zoho FSM tracks every modification to ensure full transparency. Filter logs by date, user, or module to identify quickly and track changes, giving you complete control over system activities.