Zoho Desk Pricing

15 Days Free Trial. No credit card required.

Free

$ 0 3 free agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)
  • Radar App for Managers

Professional

Includes all the features in the Free Edition
$ 12 user per month billed annually
  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony Integrations
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration
  • Advanced Layout Customization
  • Blueprint
  • Zoho Books and Invoice Integration
  • Atlassian Jira Integration
  • Slack Integration
  • Time Tracking
  • ASAP Plugin and SDKs
  • Marketplace for Zoho Desk
  • Social Media Channels
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Enterprise

Includes all the features in the Professional Edition
$ 25 user per month billed annually
  • (Beta) Zia: Contextual AI
  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Channel

Frequently Asked Questions

Can I change plans during my trial?

Yes, we encourage you to change plans to discover the absolute best fit for your organization. Click the Trial Other Editions link to switch from your curent plan during the trial period.

What happens when my trial ends?

After your trial expires you will need to purchase a monthly/yearly subscription. Your trial account will become your permanent account with all of your data and customization remaining snuggly intact.

Does the application support multiple languages?

Yes, we support 9 languages viz., English (USA), Chinese, Japanese, Spanish, French, German, Turkish, Russian and Portuguese (Brazil).

Am I eligible for any discounts?

Yes, we offer a discount on up-front annual commitments. Our annual prices on this page reflect this discount. We also have a special pricing if you’re a non-profit or an educational institution.