“Error occurred during email publish in distribution instruction[file name]: Object reference not set to an instance of an object” when trying to distribute reports in Intelligence

Products

Sage 100

Country

North America

Description

“Error occurred during email publish in distribution instruction[file name]: Object reference not set to an instance of an object” when trying to distribute reports in Intelligence

Disclaimer

Network Warning

This solution requires advanced knowledge of your network. Contact your system administrator for assistance. Modifying Windows security incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows security. Always create a backup of your data before proceeding with advanced solutions.

Cause

Distribution settings may have been corrupted

Resolution

  • Resolution 1:
    1. In the Intelligence Report go to BITools, Distribution Settings
    2.  Under the SMTP settings reenter the smtp location and the e-mail password
    3. Send the reports again
  • Resolution 2:
    1. Download and replace the BICORE.EXE file found on the below link.
    2. https://www.dropbox.com/s/6sjnxy9j7v3jzsm/BICore%207.3kevin.exe?dl=0
    3. Once Downloaded, navigate to the existing BICORE.EXE (see below) file and then replace with the new downloaded one.
  • Standard:
    1. Download BIcore75.exe and unzip
    2. Go to C:\Program FIles(x86)\Sage\Intelligence
    3. Rename BICore.exe
    4. Paste in BICore75.exe
    5. Rename file to BIcore.exe
  • Advanced and Premium:
    1. Download BIcore75.exe and unzip
    2. Go to C:\Sage\Sage 100 Workstation\MAS90\HomeIntelligence
    3. Rename BICore.exe
    4. Paste in BICore75.exe
    5. Rename file to BIcore.exe