How to Dispatch a Service Appointment in Zoho FSM
Summary
To dispatch a service appointment:
- Select the Work Orders module from the Work Order Management menu. Click the work order whose service appointment you want to dispatch.
- Select the Appointments tab and click the service appointment you want to dispatch.
- Click Dispatch.
When a service appointment is dispatched, the field agents assigned to the appointment are notified in their FSM mobile app through push notifications.