How to Complete Work Orders in Zoho FSM (Field Service Management)

A work order can be completed only if service appointments have been created for all the associated services and all these service appointments have been completed. When a work order is completed, the status of the work order changes to Completed. You can also automate work order completion.

To complete a work order:

  1. Select Work Orders from the Work Order Management menu.
  2. Click the work order you want to complete and in the Work Order details page, click Complete Work.

You can also complete a work order when you try to complete a service appointment.