Created on 03-26-2014 | Last modified on 11-17-2020


Error: “retrieving vendor updates documents from the update site” occurs when trying to download eFiling updates.


Operating System Warning

This solution requires advanced knowledge of your computer’s operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions.


User account control is enabled.


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