Pick Lists in Zoho FSM

Summary

You can define the following properties for a Pick List field:

  • Field label: A name for the field
  • Duplicate field labels will not be allowed.
  • Mandatory: Mark the field as required
  • Pick list Options: Values of the pick list.
  • While adding a new pick list field, click Add to add the values and to remove the value.
  • Contains personal data (PII): To designate the field as one having Personally Identifiable Information like mailing address, or SSN
  • Special characters (except @, $, %, &) will not be allowed in this field.
  • You can perform the following actions on a pick list:
    Click +Add to add new values
  • You can edit the existing values
  • Click the Delete icon to remove a value.
  • Click the left of a field to reorder the pick list values.
Click the left corner of a field to reorder