Zoho FSM Customer Management

Effective Servicing

Manage customers effectively with Zoho Field Service Management (FSM) to optimize everyday tasks.

Personalize customer communication

Having the right customer information makes a great difference in every customer interaction. The ability to access details like previous requests, jobs, and payment histories from one screen, arms your team with data to serve the customer better.

Manage customer assets

Maintain asset information like purchase date, GIAI, warranty periods, and parts associated with it. You can get details of the previous repairs and maintenance activities you have done. With all this data, scheduling further services and providing the right solutions every time becomes a breeze.