Selling is social. Your CRM should be, too.

Combine the power of social media with your sales process to improve brand awareness, build stronger customer relationships, and close deals faster. 

Multiple Profiles. One Brand.

If your organization has social media profiles across Facebook and Twitter for individual products or services, Zoho CRM makes it easy to manage them by adding the profiles under a Brand. With a tighter integration with Zoho Social, Zoho CRM seamlessly synchronizes all your brand profiles and settings in real time. Spend less time setting up the system, and more time closing deals.

Social Dashboards

Focus on the people and conversations that matter. Your social dashboard allows you to focus on the social media conversations important to your business. Follow posts and conversations from your leads, contacts, or potentials, and stay ahead of the curve.

Connect. Engage. Sell.

Manage all your social media conversations in real time with your prospects across Facebook and Twitter. From sharing content to closing deals, get everything done right from the Social Tab in Zoho CRM.

Add Leads and Contacts from Social Media

Manually add leads from the Social Tab, or automate your lead generation. Set up triggers to automatically add leads and contacts from social media based on the kind of customer interaction. Automatically assign leads and contacts to your sales reps with assignment rules, tasks, and reminders.

Create your own Listening Streams

Follow what your prospects and competitors are saying about your brand on Twitter with keyword tracking in the Monitor Tab.