| Design | | |
| Basic template layouts | ✓ | ✓ |
| Pre-designed, responsive newsletter templates | Advanced | Advanced |
| Drag-and-drop template editor | ✓ | ✓ |
| Template library | ✓ | ✓ |
| Email attachments | - | ✓ |
| | |
| Email Marketing | | |
| Unlimited emails | ✓ | ✓ |
| Inbox preview (Litmus) Add-on | ✓ | ✓ |
| Chain campaign | ✓ | ✓ |
| Child campaign | ✓ | ✓ |
| A/B testing | ✓ | ✓ |
| RSS campaigns | - | ✓ |
| Marketing calendar | ✓ | ✓ |
| Customizable header and footer | ✓ | ✓ |
| Remove Zoho Campaigns logo in footer | ✓ | ✓ |
| Reports and analytics | ✓ | ✓ |
| | |
| Contact Management | | |
| Segmentation of contacts | Basic | Advanced |
| Bulk segments | - | ✓ |
| Customizable signup forms | ✓ | ✓ |
| Customizable pop-up forms | - | ✓ |
| Topics | ✓ | ✓ |
| Contact scoring and tags | - | ✓ |
| | |
| Personalization | | |
| Merge tags | ✓ | ✓ |
| Dynamic Content | - | ✓ |
| Email polls | - | ✓ |
| | |
| Email Delivery and Deliverability | | |
| Schedule email campaigns | ✓ | ✓ |
| Recipient time zone sends | - | ✓ |
| Recipient optimal open time sends | - | ✓ |
| Send in batches | - | ✓ |
| Email authentication using SPF/Sender ID, Domain Key/DKIM | ✓ | ✓ |
| Compliance check | ✓ | ✓ |
| Dedicated IP address | Available in a yearly basis | Available in a yearly basis |
| | |
| Email Marketing Automation | | |
| Advanced automated workflows | Basic | Advanced |
| Built-in workflow templates | - | ✓ |
| | |
| Account and User Management | | |
| Users | Up to 10 users | Up to 20 users |
| Assign roles and privileges | ✓ | ✓ |
| Custom user roles | ✓ | ✓ |
| Campaign managerial approval | - | ✓ |
| Email-sending policy | - | ✓ |
| Workspaces | - | ✓ |
| | |
| Ecommerce Email Marketing | | |
| Pre-designed newsletter templates | ✓ | ✓ |
| Pre-designed cart-abandonment reminder templates | - | ✓ |
| Contact, product, and coupon sync | ✓ | ✓ |
| Profile- and shopping-history segments | - | ✓ |
| AI-based product recommendations | - | ✓ |
| Store's revenue vs. email-based revenue | ✓ | ✓ |
| Automated purchase follow-ups | - | ✓ |
| Automated cart-abandonment follow-ups | - | ✓ |
| | |
| Cross-channel Marketing | | |
| SMS Marketing | ✓ | ✓ |
| | |
| Help and Support | | |
| Telephonic support | ✓ | ✓ |
| In-product chat support | ✓ | ✓ |
| Email support | ✓ | ✓ |
| Migration support | ✓ | ✓ |
| | |
| Webhook | | |
| Mailing-list-based notifications | - | ✓ |
| Sent-campaigns notifications | - | ✓ |
| | |
| Developer API | | |
| Campaign management | ✓ | ✓ |
| List management | ✓ | ✓ |
| Call back URLs | ✓ | ✓ |
| | |
| Integrations | | |
| Zoho CRM | ✓ | ✓ |
| Zoho Creator | ✓ | ✓ |
| Zoho Survey | ✓ | ✓ |
| Zoho Contacts | ✓ | ✓ |
| Zoho Invoice | ✓ | ✓ |
| Zoho Books | ✓ | ✓ |
| Zoho Recruit | ✓ | ✓ |
| Zoho Meeting | ✓ | ✓ |
| Zoho Commerce | ✓ | ✓ |
| Zoho Flow | ✓ | ✓ |
| Zoho Desk | ✓ | ✓ |
| Zoho Backstage | ✓ | ✓ |
| Zoho Bigin | ✓ | ✓ |
| SugarCRM | ✓ | ✓ |
| Salesforce | ✓ | ✓ |
| Tracking URLs with Google Analytics | ✓ | ✓ |
| Eventbrite | ✓ | ✓ |
| SurveyMonkey | ✓ | ✓ |
| Shopify | ✓ | ✓ |
| YouTube For video email campaigns | ✓ | ✓ |
| Vimeo for video email campaigns | ✓ | ✓ |
| Flickr Add images to the template gallery | ✓ | ✓ |
| Google Photos Add images to the template gallery | ✓ | ✓ |
| Gravatar | ✓ | ✓ |
| PayPal | ✓ | ✓ |
| Litmus | ✓ | ✓ |
| Giphy | ✓ | ✓ |
| Zapier | ✓ | ✓ |
| GoToWebinar | ✓ | ✓ |
| Evernote | ✓ | ✓ |
| Dropbox | ✓ | ✓ |
| OneDrive | ✓ | ✓ |
| Box | ✓ | ✓ |
| Wistia | ✓ | ✓ |
| HubSpot | ✓ | ✓ |
| MS Dynamics 365 | ✓ | ✓ |
| Zendesk | ✓ | ✓ |
| WooCommerce | ✓ | ✓ |
