Zoho Assist Pricing

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Free Plan

Remote Support

Unattended Access

Free

$ 0 3 free agents
  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session

Standard

Includes all the features in the Free Edition
$ 8 user per month billed annually
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 Concurrent Sessions

Professional

Includes all the features in the Standard Edition
$ 13 user per month billed annually
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 Concurrent Sessions

Enterprise

Includes all the features in the Professional Edition
$ 21 user per month billed annually
  • Departments
  • Session Recording
  • Remote Printing
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 Concurrent Sessions

Standard

$ 8 25 unattended computers/month billed annually
  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Remote Power Options
  • Session Confirmation
  • Mobile Apps for Technician
  • Unlimited Technicians
  • Advanced Reports

Frequently Asked Questions

Can I upgrade, downgrade, or cancel my plan at any time?

Yes, Zoho Assist is a pay-as-you-go service. You can upgrade, downgrade, or cancel your plan at any time.

Is Zoho Assist secure?

Yes, it’s absolutely secure. All transmissions take place through SSL/256-bit AES encryption protocols which is the industry standard security practice. This is the same standard used in online banking and payment transactions.

Are you EU-US Privacy Shield compliant?

Yes. We do comply with the EU-US Privacy Shield Framework as set forth by the Department of Commerce which applies to the collection, use and retention of customer personal data from the European Union. For more information, please check Privacy Shield compliant.

What types of payment do you accept?

We accept payment via Visa, MasterCard, American Express, and PayPal (you must have an account with PayPal to make payments with it). We also accept payment via bank transfer or check transfer for yearly subscriptions.

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