Wrong Salesperson Pulling into Sales Order Entry in Sage 100

Summary

The wrong salesperson is being pulled into Sales Order Data Entry.

Resolution

  1. Open Sales Order, Main, Sales Order Entry
  2. In the Order Number field, select Lookup to find the appropriate Sales Order and click Accept
  3. If the Salesperson field is showing the wrong salesperson, check the Ship to Addr field and verify there is a ship-to listed that is pulling in the incorrect salesperson

To correct the sales person in Customer Maintenance: 

  1. Open Accounts Receivable, Main, Customer Maitenance
  2. Select Lookup to find the appropriate Customer
  3. On the Primary Ship To hyperlink, select the appropriate Location Code and update the Salesperson field with the correct salesperson
  4. Return to Sales Order and the Order will now pull-up correctly.