Wrong Salesperson Pulling into Sales Order Entry in Sage 100
Summary
The wrong salesperson is being pulled into Sales Order Data Entry.
Resolution
- Open Sales Order, Main, Sales Order Entry
- In the Order Number field, select Lookup to find the appropriate Sales Order and click Accept
- If the Salesperson field is showing the wrong salesperson, check the Ship to Addr field and verify there is a ship-to listed that is pulling in the incorrect salesperson
To correct the sales person in Customer Maintenance:
- Open Accounts Receivable, Main, Customer Maitenance
- Select Lookup to find the appropriate Customer
- On the Primary Ship To hyperlink, select the appropriate Location Code and update the Salesperson field with the correct salesperson
- Return to Sales Order and the Order will now pull-up correctly.