Unable to save a Suppression Formula in Crystal Reports 2020

Cause

This is a known SAP Crystal Reports issue for version 2020 which was released with Sage 100 2023.0

Resolution

Workaround:

Use Formula Workshop Method to Edit or Create Suppression Formulas

How to use Formula Workshop method to modify an existing suppression formula in a Crystal Report

Perform the following steps in Crystal Reports Designer:

  1. Select Report, Formula Workshop
  2. Expand “Formatting Formulas”
  3. Expand section that contains field that has suppression formula to be edited
  4. Expand field that has suppression formula to be edited
  5. Select “Suppress”
  6. Formula will display and be available to edit
  7. After editing formula, click “Save and close” at top left corner to save changes

How to use Formula Workshop method to create a new suppression formula in a Crystal Report

Perform the following steps in Crystal Reports Designer:

  1. Select Report, Formula Workshop
  2. Expand “Formatting Formulas”
  3. Expand section that contains field where suppression formula is needed
  4. Right-click field where suppression formula is needed and select “New Formatting Formula…”
  5. Under “New Formatting Formula”, choose “Suppress” from dropdown and click “Use Editor”
  6. Enter suppression formula and click “Save and close” at top left corner to save changes

Steps to duplicate

  1. In Crystal Reports 2020, open a report.
  2. Insert a Text Object on the report.
  3. Right-click on the Text Object, and select “Format”
  4. In the Format Editor window, under the tab “Common” click on the “X-2” button of the option
    “Suppress”
  5. Enter a conditional suppression formula, and click on “Save and Close”
  6. Back to the Format Editor, notice the formula icon on the right side of the Suppress option turns
    red.
  7. Close the Format Editor window.
  8. The Conditional Suppression formula disappeared.