Invoice Already Being Paid in Cash Receipts for Sage 100 or Sage 100cloud

Review the invoice to verify whether it has a balance

1. Open Accounts Receivable, Main, Customer Maintenance
2. Select or enter the Customer No. and click the Invoices tab
3. Find the specific invoice and note any balances in the Invoice Balance column
4. If the invoice has a balance, the Payments Today field in the open invoices file may be set incorrectly, indicating that the invoice is already being paid and proceed to Section II to reset the field.
5. If the invoice does not have a balance, note the transactions posted to that invoice in the bottom grid.

Beginning with Sage 100 2021, r​​​​​​un the utility to correct the Paid Today field
For Sage 100 2020 and earlier, see Additional Information below

1. All users must exit, Cash Receipts Entry and AP from AR Clearing Entry
2. In Sage 100 Launcher click File and select Run
3. Program, *utl
4. Click Proceed
5. Highlight “A/R Open Invoice Payments Today Utility” and click OK
6. Click Proceed at message, “This utility will recalculate the Payments Today field in the Accounts Receivable Open Invoice file. Important: Before running this utility, everyone must exit Cash Receipts Entry and AP from AR Clearing Entry.”