Sage 300 Payroll Register Report Displays Incorrect G/L Bank Account

Products

Sage 300cloud

Country

North America

Description

The payroll register report displays an incorrect G/L bank account after checks have been printed and posted.

Resolution

The issue can be resolved as follows:

1. Go to the Common Services, Bank Services, Banks window.
2. Click the Finder and select the correct Bank code.
3. Click the Account tabbed window.
4. Click the Finder or manually type the G/L account in the Bank Account field.
5. Click Save.
6. Click Close.

When the next payroll check has been printed and posted, the payroll register report should display the correct G/L bank account when printed.

Note: Print the G/L Transactions Listing report for the incorrect G/L account that was displayed in the payroll register report. If the payroll module updated the wrong G/L account, enter and post a G/L journal entry to make the necessary corrections.