“Invalid Sysdata Directory” occurs when launching FRx

Description

Error: “Invalid Sysdata Directory” occurs when launching FRx.

Disclaimer

Network Warning
This solution requires advanced knowledge of your network. Contact your system administrator for assistance. Modifying Windows security incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows security. Always create a backup of your data before proceeding with advanced solutions.
Support
Sage Customer Support does not provide assistance for issues related to third party products or enhancements, hardware, report customizations, state or federal tax-related questions, or specific accounting questions. Please contact your Sage business partner, network administrator, or accountant for assistance.

Cause

The user does not have sufficient permissions to the Sysdata Directory.

Resolution

  • Grant Windows user permission as Read/Write Full Control access to Sysdata Directory

If the error persists:

  • Open the frx32.cfg file located in the FRx program file directory using notepad. Make sure the pathing is correct and there are no extra characters. The Directory line in the [SYSDATA] section of the frx32.cfg file should end with a single backslash. Save the changes.

If the error persists:

  • The system.cfg file in the Sysdata folder on the SERVER had a “MOVE TO” line in the [Sysdata] section pointing to the local hard drive C:\Program Files\FRx Financial Reporting\Sysdata. This line was added to the system.cfg file when the user changed the Sysdata directory in FRx Admin/Organization and choose the ‘Automatically Update All Users’ button.
  • Delete the “MOVE TO” line and the [Sysdata] section form the server sysdata system.cfg file. Now the local installs retain the setting in the local frx32.cfg file to look to the server sysdata directory.

If the error persists:

  1. Reinstall FRx and use the Universal Naming Convention (UNC) path to designate the path to the Sysdata folder.
  2. Make sure the user has read write permissions to the network directory.
  3. Open FRx, Admin, Organization
  4. Click Sysdata button on the bottom right side of the screen.
  5. Verify path to the Sysdata directory is valid
  6. Verify under Company >Specification Sets that the path or location is correct