How to void a credit card pre-authorization on Sage 300
- Open Order Entry > O/E Transactions > Order Entry.
- Select a document for which a credit card payment has been pre-authorized.
- Click Void Pre-auth. The O/E Pre-authorization screen appears.
- Click Void. The PMT Process Credit Card screen appears.
- Click Void Pre-authorization. Paya voids the pre-authorization.