How to void a credit card pre-authorization on Sage 300 Order Entry Steps: Open Order Entry > O/E Transactions > Order Entry.Select a document for which a credit card payment has been pre-authorized.Click Void Pre-auth. The O/E Pre-authorization screen appears.Click Void. The PMT Process Credit Card screen appears.Click Void Pre-authorization. Paya voids the pre-authorization. Sage 300 Request Support