How to Reset the User Password in Sage 100

Password reset procedures in Sage 100 vary depending on your situation and access level. Here are the main scenarios:

**Reset Your Own Password:

1. From the Sage 100 Desktop, open File and select Change User Password.
2. Enter your Old Password.
3. In the New Password field, enter your new password.
4. In the Confirm Password field, re-enter the same new password.
5. Click OK.

**Reset Another User’s Password (if you have rights):

1. From the Sage 100 Desktop, open Library Master, Main menu, and select User Maintenance.
2. To use Administrator credentials, sign in as Administrator and open Administrative Tools, then User Maintenance.
3. Select the user logon you want to reset.
4. Enter the new password in both the Password and Confirm Password fields.
5. Click Accept to save changes.

**Reset the Administrator Password (if you know the current password):

1. Launch Sage 100.
2. Note: Make sure Unified Logon is off.
3. For User Logon, enter Administrator.
4. For Password, enter the current Administrator password to access the Administrative Tools window.
5. Click Administrator Password to access the Administrator Security Password window.
6. Enter the new password in the Password field.
7. In the Confirm Password field, re-enter the same new password.
8. Click OK, then Close.

**If You Don’t Know the Administrator Password:

Contact Sage support for assistance. You must have a valid support agreement or be working with a Sage Business Partner, and you must be listed as an authorised contact on your customer account. Support is available through the Sage Customer Portal, chat support, or phone.

**Setting Password Requirements for All Users:

1. Open System Configuration from the Sage 100 Desktop (File > Register, or Library Master > Setup > System Configuration).
2. Click the Security tab to view and configure password settings.
3. Note: If you want to use Unified Logon (Windows Authentication), do not select any password options.