Error: "The lot serial number is invalid"

Description

Another possible cause is if the Copy \ Paste feature is used to copy the serial number value from an Excel sheet into the serial distribution field in Sage 100, additional, special characters are also pasted in; which are hidden from view. When the serial number is reviewed in the file using data file display and maintenance, the special character displays either as a space or a strange character and can be removed to fix the record.

Cause

Invalid GroupSort field value in the IM_ItemCost field

Resolution

  1. Open Library Master, Utilities, Data File Display and Maintenance
  2. Browse to MAS_xxx and look in the file IM_ItemCost.m4t file (where xxx is the Company).
  3. In the Key field enter the part number in question.
  4. Click the lookup button and select the item with the correct serial number and warehouse.
  5. Look at field 04 GroupSort$
  6. Compare to field 07 LotSerialNo$
  7. Click Edit.
  8. Edit field 04 GroupSort$ to match field 07 LotSerialNo$
  9. Click Yes to “Remove Old Key”