Error: “Error 1904. Module “C:\Program Files (x86)\SAP BusinessObjects\..\win32_x86\crtslv.dll” when installing Sage 100

Description

    • Error: “Error 1904. Module “C:\Program Files (x86)\SAP BusinessObjects\..\win32_x86\crtslv.dll” when installing Sage 100
    • Error 1904 CRTSLV.dll

Disclaimer

Operating System Warning

This solution requires advanced knowledge of your computer’s operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions.

Cause

  • Missing Windows Updates (i.e. SP1 for Windows 2008 R2)
  • Visual Studio 2015 C++ Redistributable corrupt

Resolution

Step I: Install Windows Updates:

  1. Go to Start, Control Panel, Windows Update, Check for updates
  2. Install all available updates.
  3. After the updates are installed, restart your computer.
  4. After the restart repeat the steps above again until no more updates are available

Step II: Download and install the Visual Studio 2015 C++ Redistributable from Microsoft Website:

  • Go to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.