The E-mail Service is not Installed When Testing Email in Company Maintenance

Products

Sage 100 2019

Country

North America

Cause

SMTP connection error occurred on first test e-mail

Resolution

  1. Close\Reopen Company Maintenance
  2. Verify SMTP settings are correct
  3. Perform Test e-mail

Note: Make note of any SMTP connections errors you receive and be sure to close\open Company Maintenance before attempting another test e-mail

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.