Crystal conflict Sage Fixed Assets 2023.1 to 2024.1 and Sage 500
Summary
Report not running in Sage Fixed Assets 2023.1, 2024.0, 2024.1 or Sage 500
Cause
Conflict between Crystal Report runtime engine Service packs.
Resolution
Run a Repair install.
Running a Repair installation:
For Single User versions of Sage Fixed Assets:
Run the Install for Sage Fixed Assets or Sage Fixed Assets Lite Depreciation, choose Repair, click Next, click Finish when process has completed.
For Sage Fixed Assets – Network Client:
Run the Install for Sage Fixed Assets – Network Depreciation (the downloaded the Setup.exe), select the Install Sage Fixed Assets – Network Client, choose Repair, click Next, click Finish when process has completed.
For Sage Fixed Assets – Premier Client:
Run the Install for Sage Fixed Assets – Premier Depreciation (the downloaded the Setup.exe), select the Install Sage Fixed Assets – Premier Client, choose Repair, click Next, click Finish when process has completed.