How to Reverse Miscellaneous Payment Via Bank Services in Sage 300
Cause
The “Reverse Invoice” check box was not selected at the time of processing the reverse transactions.
When reversing a Miscellaneous Check via Bank Services, after the check number is selected a “Reverse Invoice” check box appears. You need to select that check box prior to posting the reverse transactions so that it does not re-establish the invoice.
Resolution
If the Reverse Invoice checkbox was not selected, then you either have to:
- Create an AP Credit Note to apply against the outstanding invoice.
- Create an AP Adjustment to adjust the invoice to zero.