How to Setup Multiple Contacts for Email in Sage 300:
To be able to send email when Multiple Contacts is active, requires the following:
- Modify a4w.ini, located in Sage 300 program in runtime folder. Add into [Defaults] section line UseCommaAsEmailAddressSeparator=Yes – KB101708
- Ensure SMTP is setup in Company Profile. Refer to online help on how to setup Email. Link provided here.
- To be able to send to multiple contacts, add additional contacts for customer in contact tab. This also sets rights for who can and cannot receive reports.
- Also, for any contact that will receive emails check on “Contact consents to receive emails”.
- Setup delivery method in Customer processing tab to use multiple contacts.
- With delivery method set to multiple contacts, select delivery method for “customer”, when printing.
- Email will be delivered to all contacts
