Acute Data Systems

The administrator is currently maintaining the system in Sage 100

Description

Sage 100  Error “The Administrator Is Currently Maintaining The System” occurs when the installation or migration is interrupted by other errors.

Disclaimer

Operating System Warning
This solution requires advanced knowledge of your computer’s operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions.

Resolution

  • An installation in currently in progress or the INSTLOCK.TXT still exists in the ..\Mas90\Home directory after the installation was finished.
    a) Wait until the installation is finished before starting Sage 100 ERP Standard, Advanced or prior to migrating data files.
  • INSTLOCK.TXT may still exist in the ..\Mas90\Home folder after the installation was finished.
  1. Verify that there is no installation in progress.
  2. Open Windows Explorer and go to ..\Mas90\Home.
  3. Search for INSTLOCK.TXT.
  4. Delete the file if it exists.

Note: Do not delete this file until verifying that no installation is in progress. If the file cannot be renamed and the installation process is no longer running, there may be a lock on the file by the operating system. Remove the shared lock from the computer management console or reboot the server and then follow the process described above.

  • Administrator.lck file exist under …\MAS90\Locks\ folder
    Note: If no installation is in progress AND nobody is currently logged in as the Administrator then an anti-virus program may be preventing the files in the ..\MAS90\LOCKS folder from being removed. Exclude .lck files from being scanned in the ..\MAS90\LOCKS folder then do the following: 
    1. Go to the “..\MAS90\Locks\” folder on the server
    2. Locate and delete the following file: Administrator.lck
  • Administrator password is corrupt. Contact Sage Support for assistance with resetting Administrator Password

Additional Information

The INSTLOCK.TXT file is created automatically during installation to prevent access to the program 

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