Zuper Work Order Management
For Field Service Teams Of All Sizes
Zuper’s work order management solution helps you automate, manage, prioritize, and organize work orders, job requests, technician schedules, and dispatching all in one place for more efficient operations, improved workflows and work order tracking.
Streamline Your Work Order Management Process with a Configurable Solution
Reduce costs, increase workforce utilization, manage work order request and boost asset performance with a highly customizable work order management system tailored to your needs. Get organized, access information, and connect with the people you need to keep your business running smoothly.
Easily Assign and Prioritize Work Orders
Are you tired of work orders getting lost in the paperwork? Do not allow misplaced work orders to impact your bottom line and affect your field service team’s reputation any longer with efficient work order management system.
- Set up custom filters and assign tasks by technician, location, due date, status, and priority level with complete audit trails
- Include photos, videos, or files and communicate with built-in chat and commenting features
- Cut down on admin tasks and emails with customized forms that auto-assign tasks
- Configure and manage work schedules, shifts, and time-off requests from one place
Improve Work Order Maintenance
Zuper’s work order software lets you create work plans and maintain multiple maintenance schedules running at different frequencies and locations to deliver consistent service. Better manage your maintenance spend and simplify workflows by documenting time spent on work orders, understanding breakdowns, and optimizing wrench time.
- Make workloads and deadlines manageable by distributing them to your field service team evenly
- Set up multiple recurring schedules to be repeated on a calendar or runtime basis
- Add assets, contracts, parts, and services as needed
- Make quicker changes and review trends to lower costs and improve workforce efficiency
Create Checklists And Customizable Fields
Tailor checklists, contracts, and field requirements to your organization’s specific needs. Add or remove steps from checklists, and make fields required, read-only, or hidden. Automate tasks and improve data collection for seamless workflows.
- Choose from a variety of templates or configure your own fields for your organization's specific needs
- Add an unlimited number of custom fields, forms, and views
- Frictionless documentation with photos, pdfs, videos, and files helps you avoid rework
- Set up multiple user assignees and permissions for better collaboration
Boost Productivity with Mobile App
Mobile work orders are an essential tool for distributed teams. Empower your teams to get the job done faster, and save time. Provide your field service and back-office teams with a truly mobile, intuitive workforce management app.
- Automatically create work orders and send mobile push notifications to technicians when assigned
- Newly enhanced Job Level Time Log enables field techs to clock in and out of a job from the field
- Provide a transparent record of inspections and checklists completed by technicians for recurring work orders
- Empower field technicians to receive job notifications, update job statuses, create new jobs, notes, and multimedia attachments, and manage work schedules from the Zuper mobile app
