Zuper Mobile App
Online Management App
Make the life of your field technicians easy with job details, schedules, and checklists. The seamless connection with sales, service, and management will help your field service teams deliver exceptional customer service from start to finish.
A Mobile Application To Keep Your Customers, Back-Office, And Field Teams In Loop
The Zuper Mobile App helps field service technicians work more efficiently by automating paperwork and job workflow processes and offering digital payments at the job site. It offers complete visibility of job details, customer preferences, and accounting processes making it easier for technicians to serve the customer and focus on what they do best.
Boosted Efficiency
Your field service teams don’t have to keep waiting for their back-office counterparts to get back with the right information to get a job done. How do you go about empowering your field service teams to access all pertinent job details, service history, and customer data at a glance? The answer is our intuitive and fully-functional field service app for iOS and Android users.
- Allow your technicians to punch in and punch out and update timesheets using their mobile app
- Enable real-time chat feature with job status updates and send automated notifications for any job
- View job histories, activity notes, checklists, labor time, and materials or equipment assigned to each job to prevent service delays
- Ensure a comprehensive view of jobs pending, in-progress, and completed for effective job management
Boost Productivity with Mobile App
Avoid scheduling overlaps and miscommunications between your customers and field technicians with improved field service operations. Enhance the booking experience and enable real-time monitoring of technician location and job status updates.
- Automate paperwork, define customer preferences, and allow digital payments with ease
- Simplify the process of creating on-the-spot quotes, sending them to the customers, and converting them into contracts and invoices for faster service lifecycles
- Capture customer sentiment to get real-time feedback and payment details to close sales in the field
- Ensure job quality and safety by providing your technicians with compliance protocols, completion items, service checklists, and before and after photo captures through the app
- Allow your customers to find or reschedule any service request easily through the app and get in-app notifications or alerts
Intuitive and User Friendly
Zuper offers a simplified and highly intuitive app experience to help you manage your field service operations on the run. Zuper allows field service businesses to share a ready-to-use mobile application with their users to keep everyone in the loop without the worry of developing and deploying the app.
- Let your technicians log in to the app with a single sign-on via Google or Microsoft
- Provide a map view or list view of jobs with complete turn-by-turn directions using GPS tracking
- Get facial authentication from your field technicians to offer complete peace of mind for your customers
- Manage features like automated time logging, job creation, estimate and invoice sharing, etc
- In-app category classification and capability to accept or reject a job with a single touch
