Zoho Zia
Meet Zia, the AI-powered assistant for your business. Whether you’re collecting customer data, writing a document, or just looking for some sales numbers, Zia works hard to make your job easy.
AI for Sales Teams
Increase sales productivity and improve your bottom line.
Know Your Leads
Zia can scrape the internet and parse email signatures to fill in missing information like a lead’s company size, phone number, or office address.
AI for Sales Managers
Make smarter predictions and delegate more effectively.
Delegate efficiently
Let Zia distribute leads to the best sales rep based on their availability and how well they handled similar leads in the past. Triage responses are based on the detected sentiment and intent of each customer email.
Business Intelligence
Reports on request
Ask Zia to generate spreadsheets, reports, and patterns for you. If you write, “show me support tickets by channel this month,” then Zia can generate a bar chart on the fly.
One Search for Everything
Search with full context
Search for a customer and Zia shows you every email, support request, or deal with them and every chat, presentation, or document they’re mentioned in. Write a reply or make an update from the search results.
Personalized results
Looking for someone? Zia analyzes the recency and frequency of your interactions, as well as a colleague’s proximity within your organization to deliver the most relevant results first.
AI-Powered Productivity
Zia helps you get more done.
Chat about it
Whether you’re adding a task to a project, searching for a sales report, or applying for time off, you can chat with Zia to get the job done quickly.
Customer Experience
Respond faster and keep customers happy.
Improve response times
Reduce workloads by embedding the Zia bot on your website to answer common questions using information from your knowledge base. Alternately, build a scripted bot that can provide information, qualify leads, or even schedule appointments.
