Zoho Survey Pricing

It’s simple to sign up for Zoho Survey. Provide your company name, email address, and phone number on the Sign-up page, select a secure password, and you’re ready to begin. Before choosing to subscribe to Zoho Survey, you can try the product for 14 days for free.

Pricing is determined by the following:

Monthly or Annual Payment
Version of Zoho Survey

Table Legend

	Free	Basic	Plus	Pro	Enterprise
Pricing
Monthly Payments	$0	$9	$35	$49	$109
Annual Payment	$0	$90	$300	$420	$900

Features
Number of Users	1	1	1	1	3
Department Creation					✓
User Management					✓
Audit logs					✓
Single sign-on (SSO)					✓
Additional Users					$

Survey Creation
Number of Surveys	3	3	Unlimited	Unlimited	Unlimited
Number of Questions - Per Survey	10	Unlimited	Unlimited	Unlimited	Unlimited
Number of Responses per Year (Annual Payment)	100	12,000	Unlimited	Unlimited	Unlimited
Number of Responses per Month (Monthly Payments)	100	1,000	3,000	5,000	7,000
Responses add-on (billed monthly)			✓	✓	✓
Label	✓	✓	✓	✓	✓
Title	✓	✓	✓	✓	✓
Number	✓	✓	✓	✓	✓
In-mail Surveys	✓	✓	✓	✓	✓
Create surveys on computers	✓	✓	✓	✓	✓
Create surveys on tablets	✓	✓	✓	✓	✓
iOS	✓	✓	✓	✓	✓
Android	✓	✓	✓	✓	✓
Easy Drag & Drop creation	✓	✓	✓	✓	✓
Pagination	✓	✓	✓	✓	✓
Redirect to a new page on submit		✓	✓	✓	✓
Right to left language support	✓	✓	✓	✓	✓
Trash & restore surveys	✓	✓	✓	✓	✓
Delete surveys	✓	✓	✓	✓	✓
Duplicate surveys	✓	✓	✓	✓	✓
Close or Deactivate survey	✓	✓	✓	✓	✓
250+ Templates	✓	✓	✓	✓	✓
Bulk question builder	✓	✓	✓	✓	✓
Import feature	✓	✓	✓	✓	✓

Different Question Types and Fields
Question Types	Limited	Limited	All	All	All

Text Based Question Types
Number	✓	✓	✓	✓	✓
Email	✓	✓	✓	✓	✓
Short Answer	✓	✓	✓	✓	✓
Long Answer	✓	✓	✓	✓	✓
Multiple Textboxes	✓	✓	✓	✓	✓
Full Name	✓	✓	✓	✓	✓
Contact Information	✓	✓	✓	✓	✓
Heading/Description	✓	✓	✓	✓	✓

Choice Based Question Types
Multiple choice (One answer)	✓	✓	✓	✓	✓
Multiple choice (Many answers)	✓	✓	✓	✓	✓
Dropdown (One answer)	✓	✓	✓	✓	✓
Dropdown (Many answers)	✓	✓	✓	✓	✓
Rating Scale	✓	✓	✓	✓	✓
Star Rating	✓	✓	✓	✓	✓
NPS (Net Promoter Score)	✓	✓	✓	✓	✓
Slider Scale	✓	✓	✓	✓	✓
Ranking	✓	✓	✓	✓	✓
Boolean	✓	✓	✓	✓	✓
Matrix Choice (One answer)	✓	✓	✓	✓	✓
Matrix Choice (Many answer)	✓	✓	✓	✓	✓
Matrix Rating Scale	✓	✓	✓	✓	✓
Matrix Star Rating	✓	✓	✓	✓	✓
Matrix Dropdown			✓	✓	✓
Matrix Grid			✓	✓	✓
Matrix Textbox			✓	✓	✓
Image Selection	✓	✓	✓	✓	✓

Media Based Question Types
File Upload			✓	✓	✓
Signature			✓	✓	✓

Question Customization
Duplicate Survey Questions	✓	✓	✓	✓	✓
Mandatory Questions	✓	✓	✓	✓	✓
Answer Validation	✓	✓	✓	✓	✓
Set Acceptable Input Formats	✓	✓	✓	✓	✓
Set Maximum and Minimum Input Values	✓	✓	✓	✓	✓
Scale Rating Ranges	✓	✓	✓	✓	✓
Other Choice	✓	✓	✓	✓	✓
Comments Field	✓	✓	✓	✓	✓
Question Hint	✓	✓	✓	✓	✓
Ask for the Respondent's Name	✓	✓	✓	✓	✓
Add Pictures	✓	✓	✓	✓	✓
Embed Call Link	✓	✓	✓	✓	✓
Embed Videos	✓	✓	✓	✓	✓
Insert Links	✓	✓	✓	✓	✓
Mark Exclusive Answer Choices	✓	✓	✓	✓	✓
Question Randomization		✓	✓	✓	✓
Answer Randomization	✓	✓	✓	✓	✓
Redirect Links for Pictures	✓	✓	✓	✓	✓
Upload GIFs	✓	✓	✓	✓	✓

Diverse Survey Logic
Question Display Logic		✓	✓	✓	✓
Page Logic		✓	✓	✓	✓
Disqualify Respondents		✓	✓	✓	✓
Prepopulation/Auto Fill		✓	✓	✓	✓
Piping Logic		✓	✓	✓	✓
Answer Display Logic			✓	✓	✓
Custom Script Condition				✓	✓

Different Survey Pages
Introduction Page	✓	✓	✓	✓	✓
Terms and Conditions	✓	✓	✓	✓	✓
Save and Continue Later	✓	✓	✓	✓	✓
Survey End Page		✓	✓	✓	✓
Survey Over Quota Page		✓	✓	✓	✓
Survey Disqualification Page		✓	✓	✓	✓
Response Editing Restriction Page		✓	✓	✓	✓
IP Address Restriction Page		✓	✓	✓	✓
Closed Survey Page	✓	✓	✓	✓	✓

Survey Settings
Carry Forward Choices				✓	✓
Scoring			✓	✓	✓
Custom Variable				✓	✓
Respondent Variable		✓	✓	✓	✓
Timer				✓	✓
Document Merge				✓	✓
Survey End Page Logic		✓	✓	✓	✓

Survey Design
Predesigned Themes	✓	✓	✓	✓	✓
Personalized Themes	✓	✓	✓	✓	✓
Mobile-Friendly Themes	✓	✓	✓	✓	✓
Tablet-Friendly Themes	✓	✓	✓	✓	✓
Survey Font	✓	✓	✓	✓	✓
Custom Backgrounds	✓	✓	✓	✓	✓
Colour Schemes	✓	✓	✓	✓	✓
Header Personalization	✓	✓	✓	✓	✓
Body Personalization	Limited	✓	✓	✓	✓
Footer Personalization	Limited	Limited	✓	✓	✓
Social media Preview	✓	✓	✓	✓	✓

Survey Branding
Survey Design Customization & White Labelling				✓	✓
Custom End Page		✓	✓	✓	✓
Custom Favicon				✓	✓

Survey Distribution
Offline Surveys + Kiosk mode		✓	✓	✓	✓
QR Code for Surveys	✓	✓	✓	✓	✓
Pop-up surveys in Website	✓	✓	✓	✓	✓
Embed Survey in Website	✓	✓	✓	✓	✓
Anonymous Responses	✓	✓	✓	✓	✓
Email distribution + Trigger Email Invitation (Up to per day)	10	2,000	10,000	15,000	30,000
SMS Distribution			✓	✓	✓
Share on Social media	✓	✓	✓	✓	✓

Offline Survey App
Offline Survey on iOS and Android	✓	✓	✓	✓	✓
Kiosk mode

Print Survey	✓	✓	✓	✓	✓
Audience Panel
Purchase Responses			✓	✓	✓

Response Collection and Management
IP Address Restriction	✓	✓	✓	✓	✓
Password protection	✓	✓	✓	✓	✓
Enable Captcha		✓	✓	✓	✓
Remove IP address		✓	✓	✓	✓
Set Survey End Date	✓	✓	✓	✓	✓
Limit the Number of Responses	✓	✓	✓	✓	✓
Collectors	✓	✓	✓	✓	✓
Survey Quota		✓	✓	✓	✓
Collector Quota		✓	✓	✓	✓
Conditional Quota				✓	✓
Generate Unique URLs		✓	✓	✓	✓
Data Collection On Computers	✓	✓	✓	✓	✓
Data Collection On Tablets	✓	✓	✓	✓	✓
Data Collection On Mobile Phones	✓	✓	✓	✓	✓
Response preference	✓	✓	✓	✓	✓
GeoLocation				✓	✓

Reports and Analytics
Basic	✓	✓	✓	✓	✓
Survey Completion Time	✓	✓	✓	✓	✓
Collector Name	✓	✓	✓	✓	✓
Real-time Responses	✓	✓	✓	✓	✓
Time Spent by the Respondent	✓	✓	✓	✓	✓
View IP Addresses	✓	✓	✓	✓	✓
Delete Responses	✓	✓	✓	✓	✓

Reporting
Default Report	✓	✓	✓	✓	✓
Custom Report		✓	✓	✓	✓
Trend Report			✓	✓	✓
Cross-tab Reports			✓	✓	✓
Summary of Responses	✓	✓	✓	✓	✓
Individual Responses	✓	✓	✓	✓	✓
Filters		✓	✓	✓	✓
Turf Analysis		✓	✓	✓	✓
Download Charts		✓	✓	✓	✓
Response Notes		✓	✓	✓	✓
Response Timeline				✓	✓
Word Cloud		✓	✓	✓	✓
Sentiment Analysis		✓	✓	✓	✓
Schedule Reports			✓	✓

Metrics
NPS			✓	✓	✓
CSAT			✓	✓	✓
CES			✓	✓	✓

Visualization
Meter gauge	✓	✓	✓	✓	✓
NPS Charts	✓	✓	✓	✓	✓
Pie chart	✓	✓	✓	✓	✓
Horizontal bar	✓	✓	✓	✓	✓
Vertical bar	✓	✓	✓	✓	✓
Line chart	✓	✓	✓	✓	✓
Arc chart	✓	✓	✓	✓	✓
Donut chart	✓	✓	✓	✓	✓
Spider web	✓	✓	✓	✓	✓
Area chart	✓	✓	✓	✓	✓
Stacked horizontal bar	✓	✓	✓	✓	✓
Stacked vertical bar	✓	✓	✓	✓	✓
Grouped horizontal bar	✓	✓	✓	✓	✓
Grouped vertical bar	✓	✓	✓	✓	✓
Longitudinal line	✓	✓	✓	✓	✓
Longitudinal area	✓	✓	✓	✓	✓
Longitudinal spline	✓	✓	✓	✓	✓
Radar chart	✓	✓	✓	✓	✓
Clustered vertical bar	✓	✓	✓	✓	✓
Clustered horizontal bar	✓	✓	✓	✓	✓
Survey Tracking
Track survey using Google Analytics		✓	✓	✓	✓
Track survey using Google Tag Manager		✓	✓	✓	✓
Track survey using Facebook Pixel		✓	✓	✓	✓

Integrations
Zoho CRM				✓	✓
Zoho SalesIQ				✓	✓
Zoho Recruit			✓	✓	✓
Zoho Sheet	✓	✓	✓	✓	✓
Zoho Analytics	✓	✓	✓	✓	✓
Zoho Campaigns				✓	✓
Google Sheets				✓	✓
Microsoft Teams Notification				✓	✓
Microsoft Power BI				✓	✓
Zapier				✓	✓
Slack		Limited	Limited	✓	✓
GSuite Marketplace	✓	✓	✓	✓	✓
MailChimp	✓	✓	✓	✓	✓
Shopify		✓	✓	✓	✓
Eventbrite		✓	✓	✓	✓
Zendesk		✓	✓	✓	✓
Facebook	✓	✓	✓	✓	✓
X (formerly Twitter)	✓	✓	✓	✓	✓
LinkedIn	✓	✓	✓	✓	✓
Salesforce				✓	✓
Zoho Flow				✓	✓

Data Transfer
Export as Spreadsheet		✓	✓	✓	✓
Export as PDF		✓	✓	✓	✓
Export as CSV		✓	✓	✓	✓
Export as Zip				✓	✓
Export as SPSS				✓	✓
Export as Tableau Extract				✓	✓
Export as Image				✓	✓
Open in Zoho Sheet		✓	✓	✓	✓
Export Individual Response as PDF		✓	✓	✓	✓

Sharing and Collaboration
Share Survey		✓	✓	✓	✓
Using Public link	✓	✓	✓	✓	✓
Using Private link		✓	✓	✓	✓
Invite Reviewers		✓	✓	✓	✓
Share Report		✓	✓	✓	✓
Share Survey Preview		✓	✓	✓	✓

Notifications
Trigger Emails				✓	✓
Trigger Functions				✓	✓
Webhooks				✓	✓

Security and Privacy
SSL Certification				✓	✓
HTTPS Encryption	✓	✓	✓	✓	✓
Hash URLs	✓	✓	✓	✓	✓
Custom Field Encryption				✓	✓

User Access and Management
User Management					✓
Audit logs					✓

Authentication and Compliance
Email Authentication		✓	✓	✓	✓
Sender Email Authentication				✓	✓
Mark as E-PHI				✓	✓

Mulitlingual Surveys
Survey Builder in 26 Languages	✓	✓	✓	✓	✓
Translate Survey in 90+ Languages				✓	✓
Languages				✓	✓

Support
Screen recording	✓	✓	✓	✓	✓
Online Support	✓	✓	✓	✓	✓
Email Support	Within 48 hour	Within 48 hour	Within 48 hour	Within 48 hour	Within 48 hour
Priority support					✓
Personalized training and onboarding					✓