Can reminders be sent to customers for an overdue invoice in Zoho Subscriptions?

Yes, reminders can be sent automatically before or after the invoice reaches its due date. To do so,

• Navigate to Settings > Reminders.
• Here, you can enable/disable the reminders by clicking on Turn On/Turn Off adjacent to the respective reminders under Automated Reminders.

For invoices that are already in an overdue state, you have to manually send reminders. To send reminders manually,

• Navigate to the Customers tab and click on the customer whose subscription is overdue.
• In the customer screen, click on Transactions and select the overdue invoice that you want to send the reminder for.
• Now, click on the More drop-down icon and select Send Reminder.