Cannot Access RingCentral through Zoho CRM- “Invalid username or password”

Possible Resolution

You may get an Invalid username/password error in the following cases:

  • You have not entered the country code with the number.For example, a US RingCentral number should be entered as +1 followed by the number. (+1xxxxxxxxxx)
  • The credentials are wrong.In this case, please double check the RC credentials and try again.