How to add the Designer button to launch Crystal Reports Designer

Description

How to add the “Designer” button to report or form printing task windows in Sage 100

The Designer button is used to launch Crystal Reports Designer from within a printing task window, in order to edit a particular form code or report setting.

Disclaimer

Sage Customer Support does not provide assistance for issues related to third party products or enhancements, hardware, report customizations, state or federal tax-related questions, or specific accounting questions. 

Cause

• The User Logon (used to access Sage 100) does not have access to Crystal Reports Designer from within Sage 100
• The correct version of Crystal Reports Designer is not installed, or is not recognized as being installed by Sage 100

Resolution

1. Verify Crystal Reports Designer is installed on the workstation
2. Verify the version of Crystal Reports is correct for the Sage 100 ERP version you have installed. Sage 100 ERP will only recognize Sage licensed editions of Crystal Reports:
   -Sage 100 versions 2013, 2014, 2015 and 2016 use “SAP Crystal Reports 2011 for Sage”
   -Retired Sage MAS 90 or 200 versions 4.40 and 4.50 use “Crystal Reports XI Release 2 for Sage”
3. Verify Crystal Reports Designer is associated with .rpt files in Windows Folder Options and it is the default program for opening .rpt files.
4. In Sage 100 ERP, Open Modules, Library Master, Main menu, Role Maintenance.
5. Select the role from the Role list, or create a new role.
6. Select the Module Options tab, open the Library Master folder, and select the “Allow Access to Crystal Designer” checkbox
7. Click Accept

Note: If above steps do not resolve the issue, consider rebooting the workstation, then reinstall Crystal Reports Designer.

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.