How to pre-authorize a credit card payment on Sage 300 Order Entry

Steps:

  1. Open Order Entry > O/E Transactions > Order Entry.
  2. Create or select an order for which you want to pre-authorize a credit card payment.
  3. Click one of the following buttons:
    • Pre-authorize. If you click this button, you must complete the remaining steps in this
      procedure.  When you click Pre-authorize, the O/E Pre-authorization screen appears. The Preauthorization Amount field displays the order total (including taxes).
    • Quick Pre-authorize. If you click this button, the order total (including taxes) is preauthorized. No further steps are required to pre-authorize the payment.
      • Note: To use Quick Pre-authorize, information required for the transaction must
        already be entered in your system. For more information, see “About Quick Processing for Credit Card Transactions” (page 161).
  4. Review the information on the screen.
    1. Verify that the Payment Code field displays the correct payment code, or select a
      payment code that uses the payment type SPS Credit Card.
      • Tip: Click the Finder to see a list of payment codes and associated payment types.
    2. Verify that the Processing Code field displays the correct processing code, or select a
      processing code.  The bank code associated with the processing code appears in the Bank Code field.
      • Note: The processing code you select must use the same bank and currency as the
        current transaction.
  5. Click Pre-authorize.  The PMT Process Credit Card screen appears.
  6. Specify a credit card.
    • To select a saved credit card, use the Finder.
    • To enter details for a new card and save the card in the customer record, click the New button, and then add the card details on the A/R Credit Card Information screen.
    • To enter details for a new credit card that will not be saved in the customer record, select Enter a Card for One-Time Use. (You enter card details on the Paya browser form after you click the Process Pre-authorization button.)
  7. Enter or review billing details. These may be different from the information in the customer
    record. For example, the customer may be using a company credit card, or may be authorized to use a card on behalf of the primary cardholder.
    • Tip: When entering billing details, you can select the Same as Customer Address option to fill in billing details with name and address information from the customer record.
  8. Review totals.
    • Note: For some transactions, you can edit the amount in the Taxes field in order to comply with Level 2 processing requirements. When you edit this amount, the amount in the Subtotal field is calculated automatically by subtracting the taxes you entered from the transaction total.
  9. Click Process Pre-authorization.  The Paya browser form appears.
  10. Review or enter credit card details.  
    • If you use a card reader device and did not select a saved credit card for this transaction,
      you can click Swipe Card to swipe a credit card.
    • If you want to review these details, click the Next button on the browser form.
  11. Click Submit. You might need to click Submit twice if you did not click the Next button.  Paya processes the pre-authorization. A message displays information about the transaction.
  12. On the PMT Process Credit Card screen, review pre-authorization details and status.
  13. Click Close to return to the O/E Pre-authorization screen.