How to Disable automated reminders in Zoho Billing

Resolution

The reminders can be disabled for a specific invoice or a specific customer or all the invoices.

To disable the reminders for a specific invoice,

  • Go to the Invoices module.
  • Click the invoice for which the reminder has to be stopped.
  • In the invoice details page next, click the More button.
  • From the drop-down, Click Stop Reminders to stop the reminders from being sent for that invoice.

To disable the reminders for a specific customer,

  • Go to the Customers module.
  • Click the customer for whom the reminders has to be stopped.
  • In the customer details page next, click the More button.
  • From the drop-down, Click the Stop All Reminders to stop the reminders from being sent for that customer.

To disable the reminders completely, * Go to Gear icon > More Settings. * Click the Reminders module from the left pane. * In the reminders page, click on the Turn Off button next to each reminder.