Zuper Field Service Scheduling

Dispatch Scheduling Software

With Zuper’s easy-to-use, assisted scheduling, you can quickly and easily assign new jobs and appointments. Eliminate scheduling conflicts and dispatch technicians based on availability, proximity, skills, and other criteria.

A Smarter Way to Manage Scheduling

Get away from the reactive, manual process to get the most out of your valuable asset—your employees. Zuper automates and optimizes your staff schedules to make sure your team is always working at its best. Unlock efficiency in the scheduling process by replacing your paper-based routes with automated route and territory planning.

Empower your Employees

Remove ambiguity from your field technician’s day with an intelligent mobile app. Route them to their next service address quickly and effectively with smart route optimization and enhanced territory planning.

Find the best route for mobile workers and optimize their productivity
Improve job completion rates in the field through information capture, notes, images, and forms.
Enable real-time communication between resources and administrators via notifications, SMS, and requests.
Manage work schedules, shifts, and time-off requests effortlessly in an intuitive dashboard

Tracking Requests

Stop sifting through endless email threads and ever-growing spreadsheets to manage rescheduling requests. Zuper’s flexible calendar-like interface makes accommodating customer rescheduling requests easy while ensuring optimal field workforce utilization.

Regain control over your schedule with no threat of understaffing, distributing unbudgeted overtime, and compliance violations
Edit, delete, or reschedule appointments directly from the drag-and-drop interface
Match labor to demand and assign territories based on resource availability, proximity, and skill set

Automate your Schedules

Stop making endless copies of your job schedules and manually updating your scheduling calendars. Create work orders easily for your field service teams, add parts/services, assign technicians, and create quotes and invoices instantly with scheduling software.

Manage staff schedules and timesheets with complete transparency and accuracy
Save time by automating scheduling processes through intelligent resource optimization
Intuitive drag-and-drop interface and color-coded visualizations to create and manage schedules
Avoid scheduling conflicts and double bookings by simply rescheduling appointments right on the calendar

Increase your Customer Satisfaction

With Zuper, you can view employee GPS location in real-time, receive automatic updates on job status, and track SLA compliance—all of which lead to increased customer satisfaction.