Zoho Bigin
Pipeline-centric CRM built and priced for small to mid-sized businesses. With Bigin, you can manage customer relationships more easily than ever. Move beyond spreadsheets and legacy sales tools with Bigin today.
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A New Way to Look at Your Customer Pipelines
All of your prospect information, including emails, activities, tweets, and more, can be easily captured in Bigin. Manage your pipelines effectively, and win more customers.
Get Complete Customer Context
From emails to activities to deals, all your contact information is organized neatly and sequentially in one place. Empowered with a complete view of your contacts, you won’t lose valuable time looking for specific information when speaking with a client.
Features
Pipeline Management
- Team Pipelines
- Connected Pipelines
- Task Management
- Products
Customer Management
- Payment Links
- Import, export, and migrate
- Forms
- Signals
- Bigin add-on for Gmail
Multichannel Communication
- Built-in Telephony
- WhatsApp Integration
- Mass Email
- X
Security
- GDPR
- HIPAA
Automation
- Workflow Automation
- Email-In (Topping)
- Free Invoicing
Team Collaboration
- Activity Management
- Calendar View
- Team Pipelines
- Integration with Microsoft Teams
- File Cabinet (Topping)
Customization
- Toppings (Integration)
- Sheet View
- Fields and Modules
- Tags and Notes
- Multi-Currency
- Merge Template
Analytics
- Dashboards
- Integrations with Zoho Analytics
Data Administration
- Roles and Profiles
- Audit Logs
- Stage Transition Rules
- Duplicate Management
Integrations
- Email-In
- File-Cabinet
- Google Workspace
- Microsoft 365
- Zapier
- Mailchimp
Mobile Applications
- Mobile CRM
- Bigin on Apple Devices
- Bigin on Samsung Devices
Built-in Telephony
With an integrated, no-hardware telephone system, you can make and receive calls, purchase phone numbers for your team, and drastically improve the way you reach out to your prospects and customers.