ServiceM8 Field Service Management
Access client and job details, view staff locations and schedules, dispatch jobs and generate quotes or invoices – wherever you are.
Job Management
Powerful job creation, dispatch, navigation, quoting, job documentation and invoicing capability – in the office or from the palm of your hand.
Field staff have everything they need to get to the job, complete and record the work, and issue an invoice. They can even accept payment on-site through the app.
Job History
Having job history can sometimes be the difference between finishing the job first-time and having to schedule a second visit. Access a full history of work done for every client, including notes, photos, emails, and messages – anywhere.
Checklists & Tasks
Improve quality and consistency by using checklists and tasks, ensuring the job’s done right the first time, every time. Management can see job status and updates in real-time.
Photos & Videos
Take photos and record videos from within ServiceM8 and they’re automatically saved to the job. Everyone in the business can then access and view them instantly.
Staff in training can even share photos and videos to the activity feed to ask for help from more experienced staff.
Visibility
Seeing all your staff on the map helps you to make smart dispatch decisions, without having to interrupt them with a call or SMS.
Client Signatures
Record proof that the customer is happy to proceed with the job, or pay for work you’ve just completed. Get staff to sign off on-site audits or checklists.
Powerful Job Search
Bring up past jobs instantly. Search for anything from client name, job number or materials used, and ServiceM8 searches every job you’ve ever created in seconds.
Incredibly powerful when looking up previous work done for a client.
