Sage 300 Where to View or Submit New Enhancement Requests, Ideas, or Suggestions

Description

How to submit new ideas, suggestions, or program Enhancement Requests for Sage 300 ERP; and search for, view, and vote on requests created by others on the Sage 300 ideas web site

Cause

• You have an new idea, or would like to make a suggestion that may improve software program functionality or performance
• A desired feature in Sage 300 does not exist in the current program
• Sage 300 may be working as designed, but in a manner that is not optimal to your particular business’ processes

Resolution

Use Sage’s open interactive web site to create, vote, or comment on ideas.

Note: No log on is necessary to view entries; however, you must register and log on to the site in order to submit an idea, or to vote and comment on existing ideas.

1. Click the following link to go to the Sage ERP Solutions site:
   • https://www5.v1ideas.com/TheSageGroupplc/Sage300ERP
2. Search for existing ideas using either of the following methods:
   • Enter keywords in the What’s Your Idea? field and click Search
     Note: To search a specific phrase, add quotes (for example: “pick list”)
   • Click a Category in the right panel and scroll through the list
3. If you do not see your idea listed, click the Create Your Idea button
4. Enter your log on and password to open the What is Your Idea? window
5. In the Summary field, enter a brief description of your idea.
6. In the More Details section, enter the following information, if possible:
   • Enough detail to help others understand the idea
   • Who would want the idea
   • Why it’s valuable to them (the business reason)
   • How it could be used
   • How this differs from other ideas or existing features (if applicable)
7. In the Category field, select the category that best fits your idea
8. Select the Vote for this idea check box if you would like to vote for it
9. Click Create Idea button

Additional Information:

Click the following tabs to view the status of existing ideas.

Note: Ideas in the Planning or Completed phase have a yellow or green tag to the right of the entry.

• Latest – View the most recent submissions.
• Hot – View the ideas with the most activity.
• Top – View the most popular ideas, based on votes.
• My Votes – View the ideas that you voted for.
• Planned – View ideas currently being worked on
• Completed – View ideas that have been implemented

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.