Sage 300: Incorrect Procedure When Creating New Year

The following error may occur when creating a new year:

“Incorrect procedure. You cannot create a new year until all other users leave Sage Accpac G/L and all other Sage Accpac G/L windows are closed.”

The error may be resolved as follows:

1. In the Sage 300 ERP desktop menu bar, go to Help, Lanpak users

2. If users are currently logged into the company, have them log out.

3. Run the create new year function again.

If the error remains, have all users log out of Sage 300 ERP. Reboot the database server to release all instances and processes tied to Sage 300 ERP. Once the database server has been rebooted, log in to Sage 300 ERP and run the create new year function again.

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.