Sage 100 Custom Reports Missing from Menu after Resetting the Menu in Menu Maintenance

Summary

Custom Reports missing from menu after resetting the menu in Menu Maintenance in Sage 100 2019 and 2020

Disclaimer

Backup Warning

Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst. 

Resolution

Engineering is currently the researching issue

Possible Workaround

  1. Restore …\MAS90\MAS_SYSTEM\SY_Menu.m4t from backup
  2. Log into Sage 100
  3. Select File, Run from Sage 100 toolbar
  4. Type: SY_MENU_UI
  5. Click OK
  6. Click Accept then Close