A CRM’s purpose is to stay connected to customers and to streamline your procedures.
If used correctly, a CRM software will give you a better understanding of your customer’s behavior. This will give you the opportunity to adjust accordingly. By making the necessary adjustments, this should translate into better relationships which will increase your profitability.
Business Insights Explorer is the most convenient way to navigate your business. It brings ad hoc inquiry, drill-down, drill-around analysis up to a whole new level. Turn your data into knowledge that you can act on by using powerful sorting, grouping, filtering, and charting capabilities that you personalize to your specific needs and role within your company.
This easy-to-use inquiry and analysis application help optimize your daily decision-making tasks in the most critical areas of your business. A streamlined grid interface spans multiple data elements in one view, and you can choose among predefined views for Sales Order, Accounts Receivable, General Ledger, Accounts Payable, Bill of Materials, Inventory Management, and Purchase Order. Use quick-click charts for a visual representation of the data and to show trends. Change views for the same customer, plus drill down to the transaction level and access customer maintenance for edits without having to go to other modules in your Sage 100 ERP (formerly Sage ERP MAS 90 and 200) system. What’s more, you can launch your familiar Sage 100 ERP tasks directly from within Business Insights Explorer and find the information you’re looking for without losing your place. In fact, you and your employees can efficiently go through daily tasks from Business Insights Explorer that may exceed your productivity using the traditional menu layout. This 360-degree view gives you the ability to quickly access timely, up-to-the-minute business information. The result favorably impacts your bottom line and your long-term success through more accurate decision-making and enhanced customer satisfaction.
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