Printer not activated, error code -41 or error code -30

Option I: Reinstall Sage 100 PDF Converter from Paperless Office Advanced Options

1. 1. Right-click Sage 100 shortcut and choose “Run as Administrator” option
   2. Log into Sage 100
   3. Select File, Run from Sage 100 Toolbar
   4. Type: PL_AdvancedOptions_Ui
   5. Select OK
   6. Select OK to select default date
   7. Select ‘Install Converter’
   8. Exit Paperless Office Advanced Options and try printing to Paperless again

• Note – You may need to locate the 600 convertor driver and install that separately before testing for the error again. To update Sage 100 PDF Converter driver:

1. 1. 1. Open Devices and Printers.
      2. Right Click on Sage 100 PDF Converter.
      3. Select Printer Properties.
      4. Open Advanced tab and select Amyuni Document Converter 600.

Option II: Configure Sage 100 to Run as Administrator

1. 1. 1. Right-click the Sage 100 shortcut
      2. Select Properties from the right-click pop-up menu
      3. Access the Compatibility tab
      4. Select (check) the Run this program as an administrator check box
         • Note: If multiple users use this workstation, select Change Setting for all users and select (check) the Run this program as an administrator check box
      5. Click OK to save changes

Option III: Set permissions for the following keys in the Registry (at the workstation level):

1. 1. Click the Start button
   2. Click Run, and enter Regedit
   3. Access: “HKEY_CURRENT_CONFIG\Software“
   4. Right-click Software key
   5. Select Permissions
   6. Select Full Control for Users listed in this box, and then click Apply