Positive Pay export file is empty when exporting to a comma delimited file type

Summary

Positive Pay export file is empty when exporting to a comma-delimited (.csv) file format type. The positive pay file export file is not populated.

Cause

Column numbers are missing from Positive Pay setting

Resolution

When defining a Comma Delimited (.csv) file format you must include a numeric value in the “Column No” field for each applicable line that needs to be included in the export file.

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