How to void a credit card refund on Sage 300
Steps:
- Open Accounts Receivable > A/R Transactions > Refund Entry.
- Select a document for which a Paya credit card payment has been refunded.
- Click Void. The PMT Process Credit Card screen appears and displays details for the refunded transaction.
- Click Void Refund. Paya voids the refund. Transaction details and a status message appear on the PMT Process Credit Card screen, and the authorization code is cleared.
- Note: If the refund has been settled in Paya, it cannot be voided.
- Close the PMT Process Credit Card screen.