How to set a customer to be inactive for Sage 100

Description

How to set a customer to be inactive

Resolution

1. In Accounts Receivable, click A/R Customers, then Customers.
   The A/R Customers screen will appear.
2. Select the Customer Number you want to set to inactive.
3. In the Address tab, select the Inactive option.
4. Click Save.

Note: You can select Inactive status only if the account balance is zero and there are no unposted or outstanding transactions. You can set a customer record inactive if there are active recurring charges for the customer, however. You can make the account active again at any time.